Capacity Building for Mental Health Service Providers

The Challenge

It takes an average of one year for children and families to access mental health services in southern Ontario. Children are falling through the cracks and it will take more than funding to solve this problem. We need creative solutions to get young people off waiting lists and into the care they desperately need.

Our Approach

We help mental health service providers do more within their current budget and staffing constraints. We work with pro bono support from leading management consulting firms and have a growing in-house team that specializes in capacity building for mental health service providers. From identifying opportunities through to implementation and eventually knowledge translation, this is our process:



We help organizations find opportunities to support more kids with their existing resources.



We develop solutions for these opportunities.



We fund and support the implementation of our solutions.



We template, publish, and share our solutions for use by other mental health service providers across Canada.

Current Projects

Meeting the growing demands of young people in the digital age is no easy feat. Kids Help Phone has two core services; phone and live chat. We’re working with them to improve the efficiency of their service staff to ensure as many calls and live chats are answered as possible, while maintaining the incredible quality of care they’ve become known for.

Last minute cancellations and piles of reporting paperwork are a problem for many service providers across Canada. We’re working with The George Hull Centre for Children and Families to reduce last minute cancellations, and streamline the reporting requirements of their staff to ensure clinicians spend as much time as possible doing what they do best – helping people.

Just like many Canadians, access to local mental health and addictions services for children, youth and families in some regions of Nova Scotia can be challenging. We’ve partnered with the IWK Health Centre to support the creation of a regionalized network of partnership in mental health care to expand the capacity of the province to provide appropriate mental health services closer to home.

Impact Report

Read our latest quarterly impact report to get an update on our ongoing projects.



Our partners have provided over $1 million in consulting services to our beneficiaries.

We Need Your Help

Make a donation to the Capitalize for Kids Foundation and enable these great organizations to help more kids across Canada.


Learn More

Have a children’s brain and mental health project that could benefit from our consulting services? Get in touch with us.